Privacy Policy
At Dr. Bilkish, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products.
Who We Are
Dr. Bilkish is a premium botanical hair care brand. Our website address is https://drbilkish.com/.
Information We Collect
When you visit our website or place an order, we may collect information including:
- Name
- Email Address
- Phone Number
- Billing & Shipping Address
- Order Details
- Payment Information (processed securely through third-party payment gateways)
- IP Address
- Browser Information
How We Use Your Information
Your information may be used to:
- Process and deliver your orders.
- Provide customer support.
- Send order confirmations and shipping updates.
- Improve our website and customer experience.
- Prevent fraud and maintain website security.
- Send promotional offers and product updates (only if you opt in).
Payments
All online payments are processed securely through trusted third-party payment gateways. Dr. Bilkish does not store your complete debit card, credit card, UPI, or banking information on our servers.
Cookies
We use cookies to improve your browsing experience, remember your preferences, maintain shopping cart functionality, and analyze website traffic. You may disable cookies through your browser settings, although some website features may not function properly.
Product Reviews & Comments
If you submit a review or comment, we may collect your name, email address, IP address, and the information you voluntarily provide. Reviews may be displayed publicly after moderation.
Sharing Your Information
We never sell or rent your personal information. We may share limited information only with trusted service providers such as payment processors, shipping partners, website hosting providers, and legal authorities where required by law.
Data Security
We use industry-standard security practices to protect your personal information from unauthorized access, misuse, alteration, or disclosure.
Data Retention
We retain customer information only for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and maintain business records.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us. Certain information may be retained where required by law or for legitimate business purposes.
Third-Party Services
Our website may use trusted third-party services including payment gateways, shipping providers, analytics tools, and embedded content. These services operate under their own privacy policies.
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be published on this page with immediate effect.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us through our official website at https://drbilkish.com/.